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At other times we offer an answer phone service so please leave a message and we'll call you back. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided.
There were systems in place to manage medicines, but guidelines for some medicines were not clear, which meant medicines may not have been given to people in a safe or consistent way. Five of the 11 people spoken with raised concerns about poor response times to call bells. In relation to two of these people we noted that their call bells were not in reach. There is also information on paying for your social care and getting help from solicitors. In claiming this listing, you are confirming that this service belongs to you and you agree to only upload true and accurate information. You acknowledge and agree that we may request verification and identity and address documents and information from you in order to complete fraud prevention and identity and address verification checks.
Clifden House Dementia Care Centre
We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. A safeguarding policy was in place and staff had attended safeguarding training. They had an understanding of recognising risks of abuse to people and how to raise concerns if they had any.
If you don’t like it you can say and they will give you something else”. We spoke with 11 of the 39 people living there at the time of the visit. Five people said that they “could do with more staff” during the day. We also saw that the service had quality assurance systems in place to monitor the quality of the service provided. However we did identify non-compliance in respect to the analysis of accident and incident recording.
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'The staff here are very good especially the older staff, they are more aware of closing curtains and doors when they do things to help me'. If you have concerns about Threeways Nursing Home, you can give feedback on this service. We carried out a review of the data available to us about Threeways Nursing Home on 8 December 2022. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. Sorry, we don't have prices for this care home - please contact the care home for more details.
We spoke with the matron who confirmed that she had monitored response times to call bells and that there had been improvements in this area. We found that care plans had been reviewed to show the needs of people and how they should be met. The provider had introduced new systems to monitor and improve the service. People told us what it was like to live at Threeways Nursing Home and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. The quality assurance system had been reviewed and areas for change had been identified and prioritised to drive improvement.
Threeways Nursing Home
We recommend that the provider seek advice and guidance from a reputable source, about Accessible Information Standards to ensure staff are aware of their responsibilities. For more details - staff are happy to answer any of your questions about care. If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. – the service isn't performing as well as it should and we have told the service how it must improve.
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. New staff were required to complete an induction programme in line with Skills for Care, and the ongoing training programme supported staff to meet people’s needs.
Specialisms and services
Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. We found a number of breaches of the Health and Social Care Act Regulations 2014.
People said they did not have anything to complain about, and relatives said they were aware of the procedures and who to complain to, but had not needed to use them. Threeways Nursing Home is located in Seaford with parking on site and nearby on the road. The inspection team was led by a CQC inspector joined by an Expert by Experience and a practising professional. The inspection team was led by a CQC inspector who was joined by a second inspector and an Expert by Experience .
If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 21 July 2018. This was displayed on the notice board near the entrance to the building, and given to people, and relatives, when they moved into the home.
We have not found evidence that we need to reassess the rating at this stage. “The staff here are very good especially the older staff, they are more aware of closing curtains and doors when they do things to help me”. Threeways Nursing Home was on two floors with bedrooms and bathrooms on both floors accessed by a lift. The ground floor included a kitchen, laundry room, dining room, a main lounge and offices.
People who had completed their period of isolation were able to access communal areas if they wished. Staff were supporting people to remain safe and stay socially distanced when possible. – the service is performing badly and we've taken enforcement action against the provider of the service.
Sound arrangements were in place for the safe ordering, storage, administration and disposal of medicines at the service. Staff had a good understanding of their responsibilities in relation to the safe administration of medicines. People said that staff called them by their preferred names and that they always knocked before entering their rooms.
Cornfield House 3 Cornfield Road, Seaford, BN25 1SW ★★★☆ Cornfield House is registered to provide accommodation for up to 19 adults with or recovering from mental health issues. The service caters for people with low dependency support needs. Hillersdon Court 18 College Road, Seaford, BN25 1JD ★★★☆ Hillersdon Court is registered to accommodate up to twenty people who require assistance with personal care. The service specialises in providing support to older people and people with dementia.
